Refund & Returns Policy

Privacy Policy for BDL Design & Printing

Effective Date: July 3, 2024

1. Introduction

Welcome to BDL Design & Printing. This privacy policy is intended to inform you about how we collect, use, store, and share your personal data when you visit our website [bdldesignandprinting.com] (the “Site”). We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR).

2. Data Controller

The data controller for your personal data is:

  • Business Name: Bernice de Lange
  • Address: Matroosberg Street, Vaalpark, 1947
  • Email: [email protected]

3. Data Collection

We collect the following types of personal data:

3.1 Information You Provide Directly:

  • Contact Information: Name, email address, phone number, and postal address.
  • Payment Information: Credit card details, billing address, and other payment-related information.
  • Order Information: Details of products you have purchased, including order history and preferences.

3.2 Information We Collect Automatically:

  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.
  • Usage Data: Information about how you use our Site, products, and services.

4. Use of Personal Data

We use your personal data for the following purposes:

4.1 To Provide and Manage Our Services:

  • Process and fulfill your orders for sublimation products.
  • Manage payments and prevent fraud.
  • Provide customer support and respond to your inquiries.

4.2 To Improve Our Services:

  • Analyze usage patterns to enhance our website and services.
  • Conduct market research and customer surveys to improve our offerings.

4.3 To Communicate with You:

  • Send you updates about your orders and our services.
  • Provide information about promotions, new products, or other news if you have opted to receive such communications.

4.4 To Comply with Legal Obligations:

  • Fulfill our obligations under applicable laws and regulations.

5. Data Sharing

We do not sell, trade, or otherwise transfer your personal data to outside parties except as described below:

5.1 Service Providers: We may share your personal data with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and website hosting. These service providers are contractually obligated to protect your data and use it only for the purposes for which we disclose it to them.

5.2 Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no internet or email transmission is ever fully secure or error-free. Therefore, you should take special care in deciding what information you send to us in this way.

7. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

8.1 Right to Access: You have the right to request access to the personal data we hold about you.

8.2 Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.

8.3 Right to Erasure: You have the right to request the deletion of your personal data under certain conditions.

8.4 Right to Restrict Processing: You have the right to request the restriction of processing your personal data under certain conditions.

8.5 Right to Data Portability: You have the right to request the transfer of your personal data to another organization or directly to you under certain conditions.

8.6 Right to Object: You have the right to object to our processing of your personal data under certain conditions.

8.7 Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at [email protected].

9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new privacy policy on our Site and updating the effective date.

10. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Thank you for trusting BDL Design & Printing with your personal data. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

Thank you for trusting BDL Design & Printing with your personal data. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

11. Children’s Privacy

Our Site is not intended for use by children under the age of 16. We do not knowingly collect or solicit personal data from children under 16. If we learn that we have collected personal data from a child under 16, we will delete that information promptly. If you believe that a child under 16 may have provided us with personal data, please contact us at [email protected].

12. International Data Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We ensure that appropriate safeguards are in place to protect your personal data when it is transferred internationally.

13. Third-Party Links

Our Site may contain links to third-party websites. This privacy policy does not apply to those websites. We encourage you to read the privacy policies of any third-party websites you visit to understand how they collect, use, and share your personal data.

14. Automated Decision-Making

We do not use automated decision-making, including profiling, that has legal or similarly significant effects on you.

15. Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee compliance with this privacy policy. If you have any questions or concerns about our data protection practices, you can contact our DPO at [email protected].

16. Complaints

If you believe that we have infringed your rights under data protection laws, you have the right to lodge a complaint.

17. Consent

By using our Site, you consent to our collection, use, and sharing of your personal data as described in this privacy policy. If you do not agree with this policy, please do not use our Site.

18. Final Note

We value your trust and are committed to safeguarding your privacy. Thank you for being a part of BDL Design & Printing. If you have any questions or need further information, please do not hesitate to contact us at [email protected].


Appendix: Key Definitions

  • Personal Data: Any information relating to an identified or identifiable natural person.
  • Processing: Any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure, dissemination, alignment, combination, restriction, erasure, or destruction.
  • Data Controller: The natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
  • Data Processor: A natural or legal person, public authority, agency, or other body which processes personal data on behalf of the controller.

Thank you for reviewing our privacy policy. We hope this document provides clear information on how we protect and handle your personal data.